Case Studies

“Without Empire Virtual Support as part of my team, I would be so much more stressed and worried, they just make things happen that I just don't have the time to get to! They are efficient, really know what they are doing and are able to support all the different parts of my business. It's like having my own little team, but on my terms. Can't recommend them highly enough!”

“An incredible addition to my business. Super efficient, reliable and always thinking ahead. Thanks to Empire Virtual Support, we've implemented systems and platforms that we've put off for years because it was too onerous. They sorted it out in a matter of days! Fantastic attention to detail and a joy to have on the team.”

"'Fantastic communicators, great with time management and full of suggestions.
Like having a weight lifted off your shoulders!"

We’ve been working with the team from Empire Virtual support for over a year now. We initially bought them on to support us in a marketing function, and since then, they have taken on a large number of responsibilities across the business. There’s actually very little in the business now that they are not across, and we get a really great consistency of experience and service, which has been amazing. Our experience is that every time someone is brought in, they’re in the right person for the task. The most valuable part of their support is the fact you’ve got all these skills in one place, it’s like having a dream team working alongside our inhouse team. Having Empire Virtual Support on our team just gives us so much more confidence to scale, we know that we going to be able to fulfil both our growth ambitions and the requirements of our clients. And that a really great place to be in, to not have to stress about delivering and also to do it in a financially sustainable way. From a personal perspective, as CEO and Founder, having Empire on the team has meant I can focus on the things I should be doing in this role; working on our vision, our positioning, continuing to innovate. I can be 100% focused on the future that is ahead of us and the growth ambitions I have for my business.

"I was very fortunate to be recommended Empire Virtual Support’s services to improve and update my existing website. They grasped what I had in mind, and worked collaboratively and swiftly with me to get the changes made I was looking for. I can recommend their skills and professional support."

"The work is of the highest standard, always"

“Empire Virtual Support has supported my business for 3 years now. They are reliable, super flexible and I can trust them to communicate professionally with my clients. So glad to have them as part of my team!”

"I have had 100% confidence in their ability to run all practice matters. They are proactive, and have strong communication and liaison abilities and are efficient with time management. I have no hesitation in recommending them to any business owner in need of qualified, experienced and professional VA support"

"Empire have been fantastic for our growing clinic. It is refreshing to have virtual assistance that is not offshore who completes all tasks consistently and communicates well. I would highly recommend them to any business"

"Attention to detail, proactive style and efficiency is second to none, I truly feel they have positively impacted my small business greatly"