Meet the Team
OUTSOURCE TO A TEAM OF australian SPECIALISTS
With Empire Virtual Support, business growth is simplified easy achievable attainable
You can stop looking, you have found a team of specialists who are going to support your business growth. Most people dread attacking growing to-do lists, feel overwhelmed by the big task of marketing and turn a blind eye to the chaos that is their bookkeeping. Not us. We run towards it, and then we support/do the hell out of it.
Charlie
Founder & Director
A highly experienced Administration and Marketing professional with 20 years of experience across a diverse range of industries, Charlie gives businesses practical strategies that support growth and help to create calm amid the chaos.
Fiona
Marketing Strategy
With over 2 decades of marketing experience across a broad range of sectors, Fiona uses strategy, content creation, and engagement techniques that are meaningful, cut through the noise and ultimately leads to measurable business growth.
Grace
Social Media Management
Skilled in strategy, design, content, paid and organic advertising campaigns and analytics. With good experience in both eComm and service based brands, Grace will help you to take your social results to the next level.
Amy
Social Media Management
Amy is skilled across all core social media platforms including Facebook, Instagram, Linked In and Pinterest. Curating striking and relevant content, Amy works alongside out clients to nurture brand voice, create community and convert customers.
Amie
Digital Marketing & CRM
Delivering impactful content, social media ad campaigns and email marketing, as well as looking after our client CRM set ups, customisation and campaigns, Amie is a a techie, that works with your ideal client in mind to convert leads into sales.
Caroline
Automation & Email Marketing
Caroline is our Automation & Email Marketing Consultant. She has extensive experience in this space and loves working with clients to help them get the most out of their CRM and Marketing Automation, creating custom solutions for each client.
Georgia
Automation & Course Creation
Our resident tech whiz, Georgia, loves setting up back end solutions and creating impactful automations. She is highly skilled in Kajabi and Active Campaign and has a soft spot for course creators, working with businesses to curate outstanding programs.
Sarah
Copywriting
Passionate about storytelling and brand narrative, Sarah, is highly skilled at crafting content that injects life into a brand and resonates with the audience. Using well crafted copy, Sarah is able to deliver in almost any format including blogs, eDM, social captions, show notes and website content.
SOLANA
Web, Video & Design
Solana is out resident techie designer, with skills in website design, multi-media production and graphic design. Experienced across all major platforms and softwares, Solana ensures your creative assets are eye-catching, polished and on brand every time.
Vanessa
Content Creation
Vanessa generates formidable digital presences through copywriting, copyediting and content. Her words build trust and inspire, ensuring your copy captures attention, converts and retains sales. Specialties include website, email, social and blogging.
Gemma
Administration
Gemma is our go to girl for all things document creation, formatting and editing, as well as production of beautiful and effective marketing materials. A details oriented person, Gemma is the perfect person to support our clients with projects, events, proofreading and research.
Danielle
Admin & Customer Service
As a generalist administrator, Danielle supports our clients across the board with operations, bookkeeping, diary management, data entry, document creation. She is passionate about empowering our clients to streamline processes, create workflows and achieve the ultimate goal of inbox zero!
Katelyn
Executive Assistance
Katelyn is a versatile PA and administrator with a strong technical skill set including event management, social media and minuting. approaching all general administrative tasks with commitment and vigour, Katelyn will help keep you on top of your administration.
Jo
Executive Assistance
Proactive and professional, Jo has extensive experience as an Executive Assistant in both government and the private sectors. She is highly skilled across all traditional support duties including email, calendar, travel management, event planning, document preparation & file management.
Rachel
Executive Assistance
Rachel is a professional EA with extensive experience in the not-for-profit, finance, and education sectors. She will confidently manage your calendar and inbox, engage with stakeholders of all levels, organise complex travel arrangements and coordinate your administration as needed.
Sarah
Executive Assistance
With extensive experience as a Personal and Executive Assistant working in the legal sector, Sarah can confidently manage your calendar and inbox, deal with stakeholders at all levels, organise complex travel arrangements and coordinate your administrative needs, as well as taking care of any personal requirements.
Janine
Bookkeeping
Chris is responsible for looking after the financial health of your business. As a Registered BAS Agent, Chris ensures your business is compliant, whilst managing BAS, STP, Super and all your general bookkeeping requirements from end to end.
Tash
Bookkeeping & Documents
A highly experienced bookkeeper, Tash supports our clients from ‘clean up’ through to daily financial process. Detail obsessed, she takes care of all our clients’ document needs, from creating and editing, through to proofreading and has a love of complicated spreadsheets.
NAOMI
Virtual Reception
Naomi is a highly experienced and friendly virtual receptionist, passionate about meeting client needs and exceeding expectations. With her warm and professional demeanor, she is ready to confidently receive calls from your clients and take action whilst keeping you in the loop.
Success StorieS
What our client's say
“Without Empire Virtual Support as part of my team, I would be so much more stressed and worried, they just make things happen that I just don't have the time to get to! They are efficient, really know what they are doing and are able to support all the different parts of my business. It's like having my own little team, but on my terms. Can't recommend them highly enough!”
“An incredible addition to my business. Super efficient, reliable and always thinking ahead. Thanks to Empire Virtual Support, we've implemented systems and platforms that we've put off for years because it was too onerous. They sorted it out in a matter of days! Fantastic attention to detail and a joy to have on the team.”
"'Fantastic communicators, great with time management and full of suggestions.
Like having a weight lifted off your shoulders!"
Like having a weight lifted off your shoulders!"
We’ve been working with the team from Empire Virtual support for over a year now. We initially bought them on to support us in a marketing function, and since then, they have taken on a large number of responsibilities across the business. There’s actually very little in the business now that they are not across, and we get a really great consistency of experience and service, which has been amazing. Our experience is that every time someone is brought in, they’re in the right person for the task. The most valuable part of their support is the fact you’ve got all these skills in one place, it’s like having a dream team working alongside our inhouse team.
Having Empire Virtual Support on our team just gives us so much more confidence to scale, we know that we going to be able to fulfil both our growth ambitions and the requirements of our clients. And that a really great place to be in, to not have to stress about delivering and also to do it in a financially sustainable way.
From a personal perspective, as CEO and Founder, having Empire on the team has meant I can focus on the things I should be doing in this role; working on our vision, our positioning, continuing to innovate. I can be 100% focused on the future that is ahead of us and the growth ambitions I have for my business.
"I was very fortunate to be recommended Empire Virtual Support’s services to improve and update my existing website. They grasped what I had in mind, and worked collaboratively and swiftly with me to get the changes made I was looking for. I can recommend their skills and professional support."
"The work is of the highest standard, always"
“Empire Virtual Support has supported my business for 3 years now. They are reliable, super flexible and I can trust them to communicate professionally with my clients. So glad to have them as part of my team!”
"I have had 100% confidence in their ability to run all practice matters. They are proactive, and have strong communication and liaison abilities and are efficient with time management. I have no hesitation in recommending them to any business owner in need of qualified, experienced and professional VA support"
"Empire have been fantastic for our growing clinic. It is refreshing to have virtual assistance that is not offshore who completes all tasks consistently and communicates well. I would highly recommend them to any business"
"Attention to detail, proactive style and efficiency is second to none, I truly feel they have positively impacted my small business greatly"
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