Specialist Australian Virtual Assistants

“Without Empire Virtual Support as part of my team, I would be so much more stressed and worried, they just make things happen that I just don't have the time to get to! They are efficient, really know what they are doing and are able to support all the different parts of my business. It's like having my own little team, but on my terms. Can't recommend them highly enough!”

“An incredible addition to my business. Super efficient, reliable and always thinking ahead. Thanks to Empire Virtual Support, we've implemented systems and platforms that we've put off for years because it was too onerous. They sorted it out in a matter of days! Fantastic attention to detail and a joy to have on the team.”

"Working with Empire Virtual Support saves me time every single day. It allows me to work on the tasks that require my expertise and the tasks that I'm not as good at, Empire Virtual Support takes care of. Th results are better, and the tasks are done faster and are off my to do list - it's just so worth it! One of the main reasons that I wanted to work with Empire virtual support is because of the flexibility that they offer, I can work with a team who can provide support to me when I need it, and I'm not being charged when I don't need it. And that's fairly unique!"

"We’ve been working with the team from Empire Virtual support for over a year now. We initially bought them on to support us in a marketing function, and since then, they have taken on a large number of responsibilities across the business. There’s actually very little in the business now that they are not across, and we get a really great consistency of experience and service, which has been amazing. Our experience is that every time someone is brought in, they’re in the right person for the task. The most valuable part of their support is the fact you’ve got all these skills in one place, it’s like having a dream team working alongside our inhouse team. Having Empire Virtual Support on our team just gives us so much more confidence to scale, we know that we going to be able to fulfil both our growth ambitions and the requirements of our clients. And that a really great place to be in, to not have to stress about delivering and also to do it in a financially sustainable way. From a personal perspective, as CEO and Founder, having Empire on the team has meant I can focus on the things I should be doing in this role; working on our vision, our positioning, continuing to innovate. I can be 100% focused on the future that is ahead of us and the growth ambitions I have for my business."

"I was very fortunate to be recommended Empire Virtual Support’s services to improve and update my existing website. They grasped what I had in mind, and worked collaboratively and swiftly with me to get the changes made I was looking for. I can recommend their skills and professional support."

"For me, the value of working with Empire Virtual Support is that I am a lot less stressed. I can tell them what I want, and they make it happen.It's wonderful because it's the fraction of the price I would be paying if I had a full time employee. We've got a great relationship and I love that they've been able to do everything I have ever asked them to do. Working with Empire Virtual Support has helped me bring my business to another level!"

“Empire Virtual Support has supported my business for 3 years now. They are reliable, super flexible and I can trust them to communicate professionally with my clients. So glad to have them as part of my team!”

"I have had 100% confidence in their ability to run all practice matters. They are proactive, and have strong communication and liaison abilities and are efficient with time management. I have no hesitation in recommending them to any business owner in need of qualified, experienced and professional VA support"

"Empire have been fantastic for our growing clinic. It is refreshing to have virtual assistance that is not offshore who completes all tasks consistently and communicates well. I would highly recommend them to any business"

"Attention to detail, proactive style and efficiency is second to none, I truly feel they have positively impacted my small business greatly"

"Empire Virtual Support has listened to every step of the way, really understood how I want to run my business, and then just come in at exactly the right level to provide that support. There's a real sense of trust and I can honestly say it just feels really well-supported.

I think the fact that you can have flexible, adjustable admin support that can directly meet your exact needs, whilst also providing a really high-quality level of service that you can trust is really hard to find.

I love how they have been able to grow with me as my business grows. Every time I go to Empire virtual support, they have somebody with skills and expertise, who can help me level up and take things to a different level. And that's just really exciting and incredible flexible support for any small business owner."

"Before we got support from Empire Virtual Support, Power of Engineering hit a point where we needed to look at how we drove our sustainability. We noticed a lot of our volunteer time was getting taken up with administrative repetitive work, which wasn't necessarily why they signed up to volunteer. Having the support of the Empire team really enables our volunteers to be able to optimise and focus on what their roles are, when we're looking strategically and how we can make a greater impact to deliver our mission and vision as an organisation. Empire Virtual Support has helped us solve numerous problems that we've had or challenges that we've seen in our organisation. From moving from being reactive to being more proactive, streamlining our processes and standardisation and driving our sustainability. It's really changed how we operate as an organisation. I absolutely would recommend Empire Virtual Support, because I don't know how we survived without them. They are part of the team and they really help us to achieve our organisational goals and objectives."

''I would definitely recommend the Empire Virtual Support to other businesses, the team has been great to deal with, it's seamless in terms of the integration into our business, the customer experience for our customers has been great. We know that work is going to get done efficiently and effectively, without having to have all the people management pieces around it that you often have to do with full time staff employed in your business. So that's all looked after by them. We just pay a bill at the end of the month. And we get what we need, which is the services done, on time and effectively. So there's really no reason not to use them. And it’s cost effective, as well. 100% recommend them.''

"Before we engaged Empire Virtual Support, I was finding it really difficult to stay on top of all of the tasks that I needed to do. When I did have time, I was finding myself mentally depleted, and just not able to focus. As a business, we weren't realising our full potential. We had this vision of what we wanted to be, but we weren't taking the right steps or achieving that. So I really needed to find support, so that I could focus on that bigger-picture stuff.

Now, I feel like I don't have to worry, I can pass on tasks to people I trust who are really competent at what they do, really enjoy what they do and are so approachable. Each individual person that I've worked with at Empire has been able to collaborate with me in a way that understands what my business problem is, and provide solutions. I have found a lot more clarity in what it is that I need to focus on and can work on growing my business into the business that I want it to be. It has been an absolute weight off my mind having Empire along for this ride, I really feel like they're part of the team. And they're working towards this common goals with us. I keep finding new things for them to do and it always surprises me that it's just so easy for them to just pick up and run with."